Briefly explain what is meant by the term "exemplar performance." Describe two alternatives for establishing it.

A project manager observes the following job performance:

- Crew A: 50 linear feet of 4-inch waste line installed in two hours.
- Crew B: 500 square feet of form work installed in a 4-hour time frame.

A review of exemplar rates shows 27 feet per hour for 4-inch waste lines and 150 square feet per hour for form work.

1. Calculate the PAR (Performance Achievement Ratio) values for both crews and record them below.
- Crew A:
- Crew B:

2. Explain the order in which the crew activities should be addressed and why.

3. Explain how this information is used to identify productivity improvement opportunities.

The term 'exemplar performance' refers to a benchmark or best practice standard. The PAR values indicate the performance against these standards, and the lower the PAR value, the more improvement is needed. This understanding can help identify productivity enhancement opportunities.

Explanation:

The term 'exemplar performance' refers to a standard of work, or a benchmark, which is used as a model of excellence or best practice. This standard can be established either through benchmarking against industry standards or basing it on historical data from the best performance within the same organization.

Now, let's compute the PAR (Performance Against Rate) values. The exemplar performance for Crew A is 27 feet per hour, and they did 50 feet in two hours, so the PAR=(50/2)/27=0.92592. For Crew B, exemplar performance is 150 sq.ft per hour, and they performed 500 sq. ft. in 4 hours. So, PAR=(500/4)/150=0.83333.

Activities should be addressed based on their PAR values. Since Crew B's PAR value is lower, it should be addressed first as there is more room for improvement.

Understanding exemplar performance and PAR values can help in identifying productivity improvement opportunities by revealing which activities are underperforming and necessitate optimization.

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